Shipping

Dispatch times

We guarantee items will be dispatched in two working days (most items though will be dispatched by the next working day).

UK delivery

We use the following services which can be selected at checkout:
• Royal Mail Standard Delivery - FREE (estimated delivery 2-3 days after dispatch).
• Royal Mail First Class Delivery - £1.95 (estimated delivery 1-2 days after dispatch).
• 2 Day Express Delivery - £4.95 (tracked delivery within 2 working days of ordering. Only available on certain products).
• Express Saturday Delivery - £12.95 (Order by 8am Friday to receive the following day. Only available on certain products).

Worldwide Delivery
We use the following services which can be selected at checkout:
• Royal Mail Standard Airmail (not tracked) - £5.00
• Royal Mail Tracked & Signed for - £10.95

Packaging

Unframed prints are always sent flat (not rolled) in flat, hard-backed envelopes in a biodegradable cellophane sleeve and a stiff backing board.

Returns

We want you to be delighted with your purchase, so if you have a query or problem with any of our products please let us know and we will do whatever we can to make things right.

If an item arrives damaged, please let us know within 7 days (we may request photographic evidence of the damage) and we'll sort things out for you as quickly as possible.

Unfortunately we cannot offer refunds on personalised items unless there is a fault.

Your purchase through notonthehighstreet.com
If you have a question about your notonthehighstreet.com order please visit the 'my orders' section of your account on the site and click the 'contact the seller' button. Or access it directly here.